All Severe maladministration articles
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News
Half of complaints referred to the Ombudsman are from social housing tenants in London
The Ombudsman acknowledges that the operating environment for social landlords in London is “vastly different” from other areas
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News
A2Dominion focuses on changing repairs systems and patch sizes following Ombudsman ruling
The housing association has changed how it manages third-party contractors and reduced leasehold manager caseloads
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News
Gove summons five housing associations for a meeting over maladministration findings
The secretary of state has written another batch of 10 letters to housing associations, on the back of severe maladministration findings
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News
Six complaints made to statistics regulator about ombudsman’s maladministration rate data
Housing figures raise concerns about Housing Ombudsman’s ‘misuse’ of statistics to publicly rate landlords
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News
Housing Ombudsman warns social landlords to take noise nuisance seriously after death in Clarion property
125,000-home association hit with severe maladministration finding after resident took his own life after nine months of noise disturbance