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How and why social landlords should say sorry to residents

By Richard Blakeway

The Housing Ombudsman orders 4,000 apologies a year. Richard Blakeway explains why social landlords should not shy away from saying sorry

Chloe McCulloch

Regen Connect campaign: joining the dots between local ambition and delivery

By Chloe McCulloch

At a pivotal moment for urban regeneration, Housing Today’s editor Chloe McCulloch introduces a new editorial campaign designed to connect local priorities with the expertise needed to deliver real change