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Housing Today
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Tenancy deposit resolution body selected as New Homes Ombudsman
Dispute Service will enforce the New Homes Quality Code from next year in bid to improve consumer regulation
A non-profit company that handles disputes over tenancy deposits has been selected to be the New Homes Ombudsman.
The Dispute Service won a competitive tendering process run by the independent, non-profit New Homes Quality Board. It will enforce a new New Homes Quality Code currently being finalised, which is aimed at addressing public concern over the lack of consumer regulation over new build.
According to the NHQB, the ombudsman scheme will “provide redress for purchasers of new build homes that are not up to scratch
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