All New Homes Ombudsman articles
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NewsNew Homes Quality Board appoints interim CEO
Former Barratt exec Emma Toms to head up organisation behind the New Homes Ombudsman Service from the end of the month
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NewsLarge housebuilders see customer satisfaction scores downgraded
Crest, Lovell and Avant among several firms to drop from a five- to a four-star rating in annual HBF survey
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NewsNon-profit firm given green light to run New Homes Ombudsman
Tenancy deposit resolution body could make its first referrals “within months”
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NewsNew Homes Quality Board should include architects, says former RIBA president
Ben Derbyshire slams ‘inexplicable’ lack of architectural expertise on new board to police house building industry
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NewsNew Homes Quality Board appoints top team
Industry organisation setting up housing ombudsman names new chief exec
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NewsTenancy deposit resolution body selected as New Homes Ombudsman
Dispute Service will enforce the New Homes Quality Code from next year in bid to improve consumer regulation
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In FocusThe housing ombudsman and its consumer protection challenge
Critics say the new ‘independent’ regulator is anything but, and has been set up to repeat mistakes of the past. Joey Gardiner talks to key players to find out what is at stake
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NewsThree housebuilders appointed to help form new housing ombudsman
Just one consumer champion appointed to 10-strong board tasked with setting up regulator