All repairs and maintenance articles
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News
Clarion boosts surplus after insourcing repairs work
Housing association has taken measures to “improve cost control” by reducing reliance on contractors as part of transformation drive
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News
Social housing tenant satisfaction drops to five-year low, Housemark analysis reveals
Analysis of tenant satisfaction measures (TSM) reveals overall satisfaction has fallen 15 percentage points in five years
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News
Woking Council risks being unable to meet new consumer standards due to budget constraints
The council’s preliminary 2023/24 financial results show its Housing Revenue Account reserves have fallen to £0.6m
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News
Fixing poor-quality homes could save the NHS and social care £1.5bn a year, research finds
Research by the Building Research Establishment on behalf of the Centre for Ageing Better finds that investment in home improvements could help save public sector services billions per year
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News
More than half of social landlords missing 100% gas safety compliance target, Housemark survey finds
The housing data specialist’s figures also show that complaint volumes have risen by almost a fifth
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News
CIH and NHF publish 12 ‘guiding principles’ for repairs and maintenance
Cross-sector working group set up by sector bodies produces principles and shares case studies
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News
Midland Heart appoints new executive director of property services
The 35,000-home housing association has promoted Sayeed Harris to the role
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News
Non-compliant Origin becomes a subsidary of Places for People
7,800-home housing association completes merger after regulatory downgrade
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News
Housing repairs only bright spot as February deluges send output into reverse
Official figures show 1.9% fall in output with rainfall blamed for delaying jobs
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News
Regulator of Social Housing finalises new consumer standards and regulatory approach
The new standards and inspection programme will come into force on 1 April
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News
Contractors appointed for £3.2bn social housing maintenance scheme
85% of the contractors selected are small and medium enterprises
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News
L&Q quarterly completions drop by a third
The 109,000-home housing association has reduced its development target to focus on investing in existing stock
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News
Local authority self-refers to the regulator for potential consumer standards breach
The council says it is allocating resources to fire safety improvements, rather than refurbishment works, which is affecting the condition of its properties
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Comment
Getting repairs and maintenance right
The Chartered Institute of Housing is involved in a major project to help social landlords bring about a step change in how they approach repairs. Gavin Smart explains more.
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News
Housing Ombudsman launches special investigations into three London social landlords
Special investigations instigated over issues with damp and mould, repairs and complaint handling
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News
Housing assocations’ cash interest cover falls to record low
Regulator warns providers’ capacity to absorb risk has reduced
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News
A2 Dominion changes executive team structure in drive to improve resident services
The London housing association will not increase its housebuilding programme, in order to focus on improving its existing services
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News
Housing Ombudsman reveals 323% increase in severe maladministration findings
The Ombudsman described the report as a “sobering overview” into social housing complaints in the UK
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News
High Court orders contractor to pay Home Group £6.5m over contract breach
Mears-owned repairs firm MPS told to pay housing association giant over termination losses