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​CIH and NHF publish 12 ‘guiding principles’ for repairs and maintenance

By 2024-05-09T20:38:00

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Cross-sector working group set up by sector bodies produces principles and shares case studies

 A cross-sector best practice working group has produced 12 guiding principles to help social landlords improve their repairs and maintenance services.

The group, established by the Chartered Institute of Housing and the National Housing Federation, was formed of representatives from registered social landlords, tenant representative bodies, equality and diversity bodies, and procurement and contracting experts.

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