Uptick in tenant satisfaction with social landlords

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Survey of landlords by Housemark shows 1.7 percentage point rise in satisfaction

Median tenant satisfaction levels have increased by 1.7 percentage points year-on-year, according to a survey of social landlords.

Benchmarking firm Housemark said the year-end median figure for tenant satisfaction with English landlords has crept up from 72.8% in 2023/24 to 74.5% in 2024/25.

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