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Housing Today
Trusted media brand of the Chartered Institute of Housing
Housing Ombudsman reveals 323% increase in severe maladministration findings
The Ombudsman described the report as a “sobering overview” into social housing complaints in the UK
The number of severe maladministration findings has more than quadrupled from 31 to 131 in the last year, the Housing Ombudsman’s annual complaints review has revealed.
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