A new code of practice for housebuilders to be policed by an industry-led housing ombudsman has been published.

The New Homes Quality Board (NHQB), an industry body set up to create the voluntary ombudsman service, said the code, published on Friday, will fill existing gaps in consumer protections during the home-buying process, protecting buying from when they walk into a sales office, through to two years after the purchase of the home.

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