The Regulator of Social Housing has published new guidance on how registered providers need to submit their Tenant Satisfaction Measures results to the regulator.

The regulator introduced Tenant Satisfaction Measures (TSMs) on 1 April 2023 as a metric by which to assess how well social landlords in England and Wales are doing at providing quality homes and services.

All providers who own 1,000 or more social housing units are expected to submit a TSM return to the regulator of social housing by 30 June 2024.

Providers with fewer than 1,000 units of social housing are not required to submit a TSM return in June next year, as per the RSH’s current requirements.