Orbit recruits its first ever chief customer officer

Joe Brownless

Joe Brownless will be tasked with developing a “new customer journey” for 45,000-home association’s residents

Orbit Group has become the latest housing association to create a new senior role focused on customer service.

The 45,000-home landlord has announced that Joe Brownless has been appointed to its new chief customer officer role as part of its executive team.

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