All customer experience articles
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NewsOrbit appoints new director of customer experience
Former Asda customer insight lead will be responsible for creating new strategy
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NewsHousemark sets sights on developing real-time data analytics programme
Data business owned by the Chartered Institute of Housing and the National Housing Federation says that real-time data is a “golden opportunity” for the sector
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NewsAbri appoints former head of housing at Clarion as new managing director for South region
Helen Wilson is the new regional managing director for Abri’s recently created South region
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NewsOrbit recruits its first ever chief customer officer
Joe Brownless will be tasked with developing a “new customer journey” for 45,000-home association’s residents
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NewsHome Group hires new director to enhance customer journeys
The 55,000-home housing association has appointed Colette Flattery as its new customer experience director