All Regulations articles – Page 4
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NewsHousing Ombudsman's orders against social landlords triple year-on-year
Blakeway made almost 22,000 recommendations to put things right in 2023/24
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NewsRegulator of Social Housing issues top ‘C1’ grading to a council for the first time
A South Yorkshire council has received a ‘C1’ for how it is meeting the consumer standards outcomes
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NewsOrbit appoints new director of customer experience
Former Asda customer insight lead will be responsible for creating new strategy
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NewsAlex Norris replaces Rushanara Ali as building safety minister
Ali lost the brief after it came to light that she had attended a conference sponsored by a cladding firm linked to Grenfell
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NewsCIH Scotland has ‘serious concerns’ that introducing Passivhaus equivalent will affect housing delivery
Devolved government plans to bring in standard for all new builds
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NewsNew NHF report urges social landlords to use data to make contact with residents count
The report says that landlords do not need to wait for IT solutions to make use of resident data
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NewsLandlords struggling with damp and mould repairs timescales, Ombudsman finds
The watchdog has shared more than 100 severe maladministration cases on damp and mould ahead of Awaab’s Law being introduced.
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CommentNext steps for business planning in housing associations
Financial reporting season has barely come to an end for English registered providers but work on next year’s budget planning and financial forecast returns (FFRs) will have to start within weeks. Helen Routledge provides tips for improvement
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NewsNewham Council becomes first social landlord to receive lowest ‘C4’ consumer grade
Regulator calls for “significant change” at London borough after finding missed electrical tests, fire checks and thousands of overdue repairs
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NewsLower than expected permitted rent rise for English social landlords next year
Calls for new rent settlement intensify after September inflation figure drops to 1.7%.
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NewsScottish regulator warns of ‘systemic failure’ to deliver homelessness services
The organisation says the last year has been the most challenging for social housing since the Scottish Housing Regulator was formed in 2012
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NewsBadenoch: Labour’s Renters’ Rights Bill a “discentive” for private landlords
The shadow housing secretary says the last government wasn’t able to make the legislation work
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NewsRayner vows to get Renters’ Rights Bill into law ‘as soon as possible’
Children and families facing the ‘cruel threat’ of no fault evictions have waited ‘far too long already,’ says housing secretary as bill returns to parliament
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NewsNorthern Ireland Housing Executive invests £14m in 300-home retrofit scheme
The public housing authority’s ‘whole house’ retrofit programme will upgrade hundreds of homes by spring 2025
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NewsCalico Homes sets up hate crime reporting service in Burnley
The regulator’s revised consumer standards require social landlords to tackle hate incidents and ASB
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NewsOmbudsman urges GreenSquareAccord to make further improvements to complaint handling
The Housing Ombudsman has told the housing association it needs to address the ‘root causes’ of complaints
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CommentLet’s not nationalise social housing by mistake: why Burnham’s call for mandatory councillors on HA boards is mistaken
The Mayor of Greater Manchester has called for the return of local authority representation to housing association boards. James Tickell explains why this is not the best way of improving governance.
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NewsNon-compliant ForHousing sells maintenance business to contractor Wates
1,100-employee company now part of contractor giant
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NewsOmbudsman launches special investigation into complaint-handling at Wandle Housing Association
The watchdog will examine its high maladministration rate to determine whether complaints are indicative of wider failure
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NewsBuilding costs higher than house prices in one in five areas, Housing Forum finds
A report from the cross-sector network estimates that building a new home costs more than £250,000, which is higher than local house prices in some areas