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Housing Today
Trusted media brand of the Chartered Institute of Housing
Varying definitions of ‘emergency’ could see residents treated unfairly under Awaab’s Law, warns Ombudsman
Law should ‘drive practices away from a postcode lottery towards greater convergence’, says watchdog
Social landlords’ inconsistent approach to identifying emergency repairs could undermine the fair treatment of tenants required by Awaab’s Law, according to the Housing Ombudsman.
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