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Housing Today
Trusted media brand of the Chartered Institute of Housing
Scottish housing association reprimanded for data breach
Clyde Valley Housing Association made residents’ personal information available on online customer portal
The Information Commissioner’s Office (ICO) has reprimanded a Scottish housing association after personal information was made accessible to other residents.
On the first day of the launch of an online customer portal in 2022, a resident of Clyde Valley Housing Association in Lanarkshire discovered they could access documents relating to other residents’ anti-social behaviour cases.
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