The Regulator of Social Housing has published its new set of consumer standards and regulatory approach to deliver a “well-governed social housing sector” which provides quality homes and services for tenants.

As part of the changes, the regulator will assess landlords against four new consumer standards and hold them to account by carrying out regular inspections and scrutinising data on tenant satisfaction and repairs. The economic standards set by the regulator will remain unchanged.

The economic standards include the governance and financial viability standard, the value for money standard, which ensures RPs make best use of their resources and the rent standard, which ensures social housing rents are set in accordance with government policy.