Landlord completes 434 homes, up from 329 year-on-year

Onward Homes has increased its surplus 14.6% despite rising repair costs.

Horrocks-Mill-1536x966

An image of what Onward’s development at Horrocks Mill in Preston will look like once completed 

The 35,000-home landlord in its annual financial statement reported a surplus of £13.3m for the year to 31 March, up from £11.6m the year before. It’s turnover also rose from £190.4m to £198.3m.

The provider, which operates across the north-west of England, said: “While underlying trading is strong, this has been a challenging year for the group most notably due pressures across disrepair, voids and repairs.”

The group’s total spend on routine, planned and major repairs totalled £71.6m, up from £67m in 2023/24. This contributed to its expenditure on social lettings rising from £144.5m to £150.3m.

However this was more than offset by a rise of nearly £10m in social housing lettings income.

Onward’s missed its target for operating margin, posting a margin of 11.1% against a 12.1% target.

It said: “Although our operating margin has declined slightly over the past two years mainly driven by increasing inflation particularly in relation to external contractor costs, increased demand for responsive repairs and higher disrepair costs, we are continuing to invest in our homes and our people.”

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The group also saw “up-front and one-off” cost increases relating to its Evolution Programme, through which it is putting in place a new housing management system, including a focus on “first-time fix” maintenance and investing in technology.

Onward completed 434 homes in the year, up from 329 the previous year. Its total completions were equivalent to 1.4% of its housing stock, which meant it exceeded its target of 1.2%.

The figure was below its peer group average of 1.8%, but Onward said this was because it has “consciously balanced” its development programme against its investment in existing homes and retrofit spend.

The group spent £87.7m in total on repairs and improvements to existing homes and £36.1m on upgrades.

More 2024/25 housing association financial statements

Peabody surplus drops 18% as maintenance spend rises Full accounts published for 109,000-home landlord

https://www.housingtoday.co.uk/news/peabody-surplus-drops-18-as-maintenance-spend-rises/5138213.article

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