Notting Hill Genesis (NHG) has been downgraded to a ‘G3’ governance grade after a regulatory inspection found serious concerns with its business planning and risk and control frameworks that have led to ‘poor outcomes’ for tenants.

The move by the Regulator of Social Housing (RSH) means the 67,000-home landlord is no longer compliant with the governance and financial viability standard and must work with RSH to improve its position. The group was also awarded a low ‘C3’ score for consumer regulation meaning there are serious failings requiring significant improvement.