Buyer satisfaction for new-build homes has increased for the second year running in 2018 after previously falling for years in a row, according to the latest figures from the Home Builders Federation (HBF).

Following years of poor-quality delivery – and a week after Persimmon announced that its new-build customers would soon be able to hold back thousands of pounds from the cost of their purchases to deal with snags – the HBF’s latest satisfaction survey showed 87% of new homeowners would recommend their builder to a friend, a percentage point up on last year’s poll.