All Frontline stories articles
-
In Focus‘I feel a bit like a therapist’: My work as a resident liaison officer for Durkan Regen
In the latest in our Frontline Stories series, Yogesh Mata-Badul talks about engaging with residents, his passion for tenant vulnerability training and his personal shopping side gig
-
In Focus“There’s always something that you can help with”: My work as a community investment and partnerships manager at Hafod
In the latest in our Frontline Stories series, Alex Funk speaks to Ceri Jones, who has a long-standing and deep desire to ensure residents access financial wellbeing support when they need it
-
In Focus‘The core skill is listening to people’: My work as a complex mental health needs lead at Advance
In the latest in our Frontline Stories series, outdoorsy Catherine Convey chats with Housing Today about the strides she has taken since taking on a leadership role at the supported housing provider
-
In Focus‘We knew Awaab’s Law was coming’: My work as a damp, mould and condensation team leader at Yorkshire Housing
In the latest edition in Housing Today’s Frontline Stories series, Alex Funk catches up with Clint Lear, who is determined to make Yorkshire Housing tenants’ homes safer and warmer
-
In Focus‘Best job I’ve ever had’: My work as an individual grants officer at Stonewater’s Longleigh Foundation
In the latest in our Frontline Stories series, Tessa Harrington speaks to Alex Funk about her role providing grants for assistance to residents
-
In FocusThe ‘bloke on the desk’: My work as a receptionist at Notting Hill Genesis
Bookworm, employee of the year, and the face of Notting Hill Genesis - in the latest in our Frontline Stories series, John Burns tells Alex Funk the story of his journey into the sector
-
In Focus‘I’m passionate about villages having the right sort of housing’ … My work as a development officer at Hastoe Housing Association
Tim Wells tells Housing Today how his rural roots inspired his career and how he is helping to overcome the challenges to build much-needed affordable homes
-
In Focus‘Being the only girl doesn’t bother me’: My work as a heating and plumbing apprentice at Progress Housing Group
In the latest in our Frontline Stories series, the 21-year-old speaks to Alex Funk about being a young female in a male-dominated industry, finding out she has dyslexia and ADHD, and getting her driver’s license
-
In Focus‘Communication is the golden thread’: my work as an operations manager at Sovereign Network Group
Sophie Meilack works to drive improvements in the responsive repairs team at Sovereign Network Group. In the latest in our Frontline Stories series, she speaks to Olivia Barber about her role.
-
In Focus‘A part of you wants to be idealistic and end poverty’: My work as a money guidance manager at Clarion Futures
Mary Bunner joined Clarion Futures in 2010 to establish the money guidance team. As the financial landscape has changed, her work has evolved and evolved. As part of Housing Today’s frontline stories series, she explains how her team continues to adapt to support residents.
-
In Focus‘I love helping people’: My work as a community safety officer at Abri
Ex-police officer Hayley McMillan helps to improve residents lives’ by tackling issues such as domestic abuse and anti-social behaviour on a daily basis. As part of our Frontline Stories series, she speaks to Alex Funk about her role
-
In Focus‘Thankfully it is taken more seriously now’ - My work as a tenancy fraud manager at L&Q
Tenancy fraud has long been an issue in the social housing sector. In the latest in our Frontline Stories series, Olivia Barber speaks with Nicola Evans, manager of L&Q’s dedicated tenancy fraud team, about her work.
-
In FocusMaking a difference to people’s lives: My work as a neighbourhood manager at BHA
Katie Cockburn has worked in housing on the east coast of Scotland for more than two decades. For our Frontline Stories series, she chats with Olivia Barber about her journey and finding her voice as a changemaker in the housing sector.
-
In FocusA labour of love: My work as a housing and employment officer at Kensington and Chelsea Council
Not many councils have a housing and employment officer, but Monica Chabria is one. In the first of our Frontline Stories series, she tells Olivia Barber about the role