Newham Council has received the lowest ‘C4’ grading for its performance against new consumer standards following an inspection by the Regulator of Social Housing (RSH)

The local authority is the first social landlord to receive a ‘C4’ since the new consumer regulation regime came into effect in April. The grading indicates there “very serious failings” and “fundamental changes” are needed.

RSH found Newham has failed to meet legal fire and electrical safety requirements, has a lack of accurate information on stock quality and thousands of repairs not completed on time.