Pivotal Housing Association ‘has been insolvent for two years’ says RSH
The Regulator of Social Housing (RSH) has announced its intention to remove Pivotal Housing Association from its register of providers.
RSH said it is taking the action due to Pivotal’s “persistent and long-standing failure to deliver the outcomes of the Governance and Financial Viability Standard” since findings of failures were first published in 2021 and following enforcement action in April last year.
Pivotal has until 23 June to appeal the decision and remains on the register until this time.
RSH said Pivotal, which provides supported housing through leases, “failed to demonstrate effective governance and that it is managing its affairs appropriately to serve and protect its tenants’ best interests.”
It said: “Pivotal has been balance sheet insolvent for more than two years and is unable to demonstrate it can manage significant risks to ensure its financial viability in the short or long term.
”It has failed to meet RSH requirements for robust business planning and stress testing.”
RSH said it failed to meet the rent standard and there were significant gaps in its understanding of the condition of it homes.
It said it incorrectly reported homes as social housing. Pivotal in its 2025 statistical data return said it had 173 units of social housing 371 units of non social housing. It later corrected this to 21 units of social housing and 523 non-social housing.
It said: “Pivotal has had an extensive opportunity to make improvements to achieve better outcomes for its tenants and has failed to do so. Pivotal may continue to operate as a private landlord, and our decision does not change individual tenancy agreements.”
Jonathan Walters, chief executive at RSH, said: “Being a registered provider of social housing is an important and serious undertaking, carrying clear responsibilities and obligations.
“We are prepared to take action where a landlord fails to take prompt and effective action to meet regulatory standards and protect homes.
“Removal from the register is not an action we take lightly, however, Pivotal was not able to resolve very serious failures and did not respond adequately to enforcement action.”
A Pivotal spokesperson said the landlord will keep stakeholders updated on developments, including whether it decides to appeal the regulator’s decision.
It said: ”The board has sought to work closely with the regulator to provide it with assurance of the issues it has referred to in the regulatory judgement, and we feel strong progress has been made.
”We are therefore disappointed that the regulator has not continued to support us to achieve full compliance. We are working with independent advisers to explore our options and review our strategy in response to the regulatory judgement.”
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