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Housing Today
Trusted media brand of the Chartered Institute of Housing
Landlords need ‘robust records’ to triage damp and mould cases effectively, warns Ombudsman
Housing providers have seven months to improve inspection processes ahead of the implementation of Awaab’s Law , says watchdog
Social landlords must ensure they have robust records in order to triage cases if they are to deal with damp and mould effectively, the Housing Ombudsman has warned.
The watchdog’s latest report highlights key lessons from instances of severe maladministration by social landlords when dealing with damp and mould.
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