Harlow District Council has become the eleventh council to receive a C3 grading following an assessment of how it is meeting the Regulator of Social Housing’s consumer standards, which were introduced in April. 

 The Regulator of Social Housing raised particular concerns regarding Harlow District Council’s failure to meet the Safety and Quality Standard component of the consumer standards.

Its ‘C3’ grading means there are serious failings which the landlord’s current arrangements are not strong enough to put right.