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Housing Today
Trusted media brand of the Chartered Institute of Housing
Government spells out plans for New Homes Ombudsman
New regime will ‘protect consumers and drive up quality’ and could be run by the private sector
The government has confirmed it is to require anyone who builds new homes to join the New Homes Ombudsman (NHO) when the legislation setting out the new system comes into force.
While the eventual launch of the NHO is subject to Parliament, ministers insisted that inxce it is underway the new scheme would protect consumers and drive up building quality.
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