Michael Gove has written to L&Q to express his “grave concern” after the housing association was ordered to pay more than £140,000 in compensation to tenants for poor services.

The Housing Secretary said the findings from the Housing Ombudsman’s special report are “completely unacceptable.”

He said: “L&Q must ensure all tenants get the safe, warm and decent homes they deserve.

“I have written to L&Q expressing my grave concerns about their failure to carry out their duties to support vulnerable residents – they must now take immediate action to address these wrongdoings. “I am confident the ombudsman will be working closely with L&Q to ensure all severe failings are swiftly addressed.”