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Housing Today
Trusted media brand of the Chartered Institute of Housing
Customer satisfaction in housebuilders remains steady
Just six out of 49 housebuilders see rating change
Nine out of 10 new build home buyers would recommend their builder to a friend, according to the Home Builders Federation (HBF).
It is the fourth successive year that the industry has achieved a score of 90% or above in the annual customer satisfaction survey.
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