Islington Council ordered to pay tenants over £66,000 and been issued with 186 orders or recommendations to “put things right” by the Housing Ombudsman.
Islington Council has been ordered to pay tenants more than £66,000 and been issued with 186 orders or recommendations to “put things right” by the Ombudsman following an investigation into the London local authority.
A Housing Ombudsman report highlighted issues with disrepair, its tackling of anti-social behaviour and its handling of complaints.
Housing Ombudsman investigation into Islington Council revealed that the local authority’s severe maladministration rate - - the proportion of complaint cases where maladministration is found - is nearly four times higher than the national average.
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