Trusted media brand of the Chartered Institute of Housing
Trusted media brand of the Chartered Institute of Housing
L&Q has saved £28m in two years by internalising quantity surveying. However the move has also allowed the landlord to transform the way it works with contractors to drive better services for residents, explains Chris Todd
Prices are up. The financial headroom that once gave boards more breathing space has narrowed. At the same time, expectations around safety, compliance and the condition of homes are rightly high - and meeting them costs money.
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