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Housing Today
Trusted media brand of the Chartered Institute of Housing
Wes Streeting wants to link NHS funding to patient satisfaction – could the same principle be applied to social housing?
Using satisfaction measures to make funding decisions is fraught with difficulty but the data could be used more effectively in social housing by the regulator, argues Alistair McIntosh
Wes Streeting wants to boost the NHS. One of his ideas is to link funding for hospitals to rates of patient satisfaction. Who dreams up this stuff?
Anyway, on LinkedIn I asked if this might be an idea for housing. Sparks flew so Housing Today asked me to put pen to paper.
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